Emergency Call-Out
A real electrician on the phone, day or night
Electrical emergencies don’t wait for office hours. Our 24/7 call-out service covers Romford and the whole of Havering with a typical 60-minute response. If you have a total power loss, a burning smell, exposed live wires or water near electrics, make the area safe and call us straight away.
Everything covered, done to standard
Total Power Loss
We restore supply safely and diagnose the cause — whether it’s your installation or the network.
Burning Smells
Overheating connections are a fire risk. We attend urgently and isolate the danger.
Exposed/Live Wires
We make damaged or exposed wiring safe immediately and repair it properly.
Water & Electrics
Leaks near consumer units or sockets are isolated and the installation tested before re-energising.
A premium standard, every time
- Typical 60-minute response across Havering
- Genuine 24/7 — nights, weekends & bank holidays
- Make-safe first, full repair second
- Transparent call-out fee — no hidden charges
- Fully insured & DBS-checked engineers
Backed by full accreditation
This service is delivered under our NICEIC, NAPIT and OZEV approvals — fully insured and guaranteed.
All registration numbers verifiable · 12-month workmanship guarantee on every job
Emergency Call-Out — your questions answered
How much is an emergency call-out?
Our emergency call-out starts from £120, which includes attendance and the first 30 minutes on site. We always explain the rates clearly before any work begins — there are no hidden charges, even at nights and weekends.
What counts as an electrical emergency?
A total loss of power, a burning or fishy smell from sockets or the fuse board, sparking, exposed or damaged live wires, or water near electrics all count as emergencies. Make the area safe, keep away from any exposed wiring, and call us straight away — we’re available 24/7.
What our customers say
Booked Brightwell to fit a 7kW charger and they sorted the whole grant claim for me. Tidy, on time and explained everything. The app setup was done before they left. Couldn’t fault them.
Full rewire on a lived-in house. They protected the carpets, cleaned up every day and the making-good was spot on. Certificate came through two days later. Genuinely premium service.
Had the whole ground floor fitted with downlights and some extra sockets. The finish is immaculate — you’d never know walls had been chased. Polite, careful and great value.
Get a fixed price for your emergency call-out
Fill in a few details and we’ll get straight back to you — usually within one working hour. No obligation, no pressure, just honest advice and a clear price.
- Free, no-obligation quote
- Covering all of Havering & Essex
- Certified on completion